Thank you for choosing us to host your stay. Our team is dedicated to ensuring your stay is comfortable and memorable.
DUT TO GUAM'S HUMID WEATHER, WE HIGHLY ENCOURAGE GUESTS NOT TO TURN OFF THE AIR CONDITIONERS WHICH CAUSES CONDENSATION. WE APPRECIATE YOUR UNDERSTANDING AND COMPLIANCE.
BENEFITS & PERKS
Frequently asked questions
WHAT TIME IS HOTEL CHECK-IN AND CHECK-OUT?
Crowne Plaza Resort Guam’s standard check-in is from 15:00 and check-out is 12:00, however it may differ depending on the accommodation package you have booked. Please refer to your reservation confirmation for more information.
IS THE HOTEL ENTIRELY NON-SMOKING?
All our guestrooms are non-smoking (though smoking outside on the balcony is not permitted), and the resort also has a dedicated area for smokers.
ARE THERE HAIRDRYERS, IRONS, AND IRONING BOARDS IN THE ROOM?
All rooms have hairdryers. Irons & ironing boards are available upon request from Housekeeping.
DO THE ROOMS HAVE MICROWAVES?
A microwave is available for rental upon request, based on availability. As we have a limited supply of microwaves, please contact us before your stay for more details.
DO YOU OFFER FOOD ROOM SERVICE?
Yes, we offer room service. Menu and available hours are provided in your room.
WHAT AGE DO KIDS STAY FOR FREE?
Kids stay free up to the age of 11 in existing bed (an additional charge applies if a rollaway bed is required).
WHAT IS GUAM'S POWER VOLTAGE? WHAT ADAPTER IS REQUIRED?
In Guam the power plugs and sockets are plug Type A and Type B. The standard voltage is 110 volt and the frequency is 60 Hz.
CAN I BOOK TOURS & EXCURSIONS FROM YOUR RESORT?
Our Concierge is more than happy to assist our guests to book a variety of tours and excursions provided by popular tour operators in Guam.
BECOME A MEMBER & START YOUR BENEFITS
Join the IHG Rewards Club and elevate your travel experience. With a range of tiers and memberships tailored to your preferences, enjoy exclusive benefits, earn points on every stay, and unlock a world of possibilities.
WANT TO LEARN MORE?
Scroll down to explore the details of each tier and membership of the IHG Rewards Club to learn abou the perks and benefits you can start using today!
| Earn Points toward Reward Nights and More | Redeem your points for Reward Nights at over 6,000 global destinations — in addition to experiences, catalog items, and more. |
| No Blackout Dates for Reward Nights | Stay when you want, with no blackout dates on Reward Nights. |
| Member Rates | Access our lowest rates, exclusive only to members, when you book direct. |
| Member Promotions | Take advantage of member promotions to earn more points when you stay. |
| Free Internet | Stay connected with complimentary Wi-Fi throughout our hotels. |
| Late Check-Out (subject to availability) | Stay a little longer; we can extend check-out up to 2 pm if the room is available. |
Get access to all the benefits of a Club member, plus:
| Earn Bonus Points | Enjoy 20% bonus earnings on top of base points for every stay. |
| Points Don't Expire | Maintain your Elite status, and your points won't expire |
Get access to all the benefits of Club and Silver Elite, plus:
| Earn Bonus Points | Enjoy 40% bonus earnings on top of base points for every stay. |
| Rollover Nights for Next Year's Status | Earn status faster by rolling extra qualifying nights over to the next year. |
| Start Earning Milestone Rewards | Starting at 20 nights, earn Milestone Rewards choice every 10 nights you stay each year, up to 100 nights. |
Get access to all of the benefits of Club, Silver Elite,
and Gold Elite, as well as:
| Earn Bonus Points | Enjoy 60% bonus earnings on top of base points for every stay. |
| Guaranteed Room Availability | Book 72 hours in advance, and we'll make sure we have a room for you (blackout dates apply). |
| Complimentary Upgrades (subject to availability) | Book your room and we'll do our best to upgrade you to an even better one, when available. |
| Reward Night Discounts | Stretch your points further with exclusive access to promotional discounts on Reward Nights. |
| Welcome Amenity | Make your choice of Welcome Amenity at check-in. |
| Early Check-In (subject to availability) | Request to check-in early, and we'll do our best to have your room ready. |
Get access to all the benefits of Club, Silver Elite,
Gold Elite and Platinum Elite, plus:
| Earn Bonus Points | Enjoy 100% bonus earnings on top of base points for every stay. |
| Dedicated Diamond Support | Use the Diamond Elite support line to connect with dedicated agents who can assist with your booking and hotel-related needs. |
| Welcome Amenity | Choose your Welcome Amenity at check-in. Options include daily free hot breakfast for two. |
Join the millions already enrolled in our IHG Rewards Club and begin enjoying exclusive benefits today!
PROMOTIONS
FREE RESORT ACTIVITES
Enjoy your stay here at the resort with some of our new resort activities!
Click the button below to view all our resort activities happening now!
THE MAGIC OF ANTHONY REED
Experience an unforgettable Magic Show every Tuesday & Friday night at 8:00 PM!
Take advantage of our in-house tickets priced at $55 for Adults and $20 for Children (2-11 yrs.). Plus, for every paying Adult ticket, receive a complimentary admission for one Child!
PINK ROYAL TEA
Treat yourself to 3PM - 5PM afternoon tea in luxury at Crowne Plaza Resort Guam. Our Royal Tea set indulges you with three tiers of decadence featuring sweet and savory items like chocolate ruby cake, raspberry mousse cake, medium panini steak sandwich, and tomato basil quiche.
⭐ REVIEW & REWARD ⭐
We would like to invite our in-house guests to participate in our review activity!Read below to learn how to join!
Select Google or Tripadvisor to create and publish a review of your experience.
After, present your Review to our Front Desk Staff.
Once our Staff verify's the review, you will be given one of our random complimentary prizes!
When joining this event, all guests are subject to the following terms and conditions:
Guest must be an in-house guest staying in the Resort.
Only Adults check-in with us may take part in this event.
Must submit an authentic review of your stay and/or your experience with us.
Guest is applicable to only one (1) Review submission for Google and one (1) Review submission for Tripadvisor during the duration of their stay.
Guest may submit one Google review AND one Tripadvisor review.
Review must be made during the duration of the Guest's stay or on the day of check-out.
Guests may still be able to participate in this activity on the day they are checking out.